Privacy Policy
Effective date: 2021-01-01
Last updated: 2026-02-23
Emigrance Consulting & Immigration Inc. (“Emigrance,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit emigrance.com (the “Website”), contact us, subscribe to our newsletter, or use our services.
If you have any questions about this Privacy Policy or our privacy practices, please contact us using the details in the Contact Us section below.
1) Scope
This Privacy Policy applies to personal information collected through:
- our Website (emigrance.com),
- forms and applications submitted through the Website,
- email, phone, messaging, or other communications with us,
- newsletters and marketing communications,
- client onboarding and service delivery related to immigration consulting, recruitment, and associated services.
This Policy does not apply to third-party websites or services you may access through links on our Website.
2) What Personal Information We Collect
We may collect the following types of personal information, depending on how you interact with us:
A. Information you provide directly
- Contact details: name, email address, phone number, mailing address.
- Account and inquiry information: the content of messages, consultation requests, and support requests.
- Newsletter preferences: interests (e.g., immigration updates, recruitment news, job offers).
- Client service information: information necessary to assess eligibility or provide immigration consulting services (may include highly sensitive data such as passport details, date of birth, nationality, immigration history, education, employment history, family details, financial information, and documents you choose to provide).
- Recruitment-related details (if applicable): résumé/CV, work history, references, job preferences, and related documents.
B. Information collected automatically
When you visit the Website, we may automatically collect:
- Device and usage data: IP address, browser type, device identifiers, operating system, pages viewed, time spent, referring URLs.
- Cookies and similar technologies: to remember preferences, measure traffic, and improve website performance.
C. Information from third parties
Where permitted, we may receive information from:
- Service providers (e.g., analytics, email delivery platforms),
- social media platforms if you engage with our pages,
- business partners (e.g., employers or recruiters) where relevant and lawful.
3) How We Use Personal Information
We may use personal information to:
- Provide, operate, and improve the Website and our services.
- Respond to inquiries and provide consultations.
- Deliver immigration consulting and related services.
- Communicate with you about your requests, appointments, and service updates.
- Send newsletters and marketing communications where you haveor where permitted by law.
- Personalize content and understand user interests.
- Process payments (if applicable).
- Maintain business records, quality assurance, and internal reporting.
- Detect, prevent, and address security issues, fraud, or misuse.
- Comply with legal and regulatory obligations.
4) Consent & Legal Bases
Where required, we collect, use, and disclose personal information with your consent (express or implied) or as otherwise permitted by law. You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice.
If you are located outside Canada, additional rights and legal bases may apply depending on your jurisdiction (for example, contract performance, legitimate interests, or legal obligations).
5) Newsletter & Marketing Communications
If you subscribe to our newsletter, we may send you immigration updates, recruitment news, and job opportunities aligned with your preferences.
- You can unsubscribe at any time by using the link in our emails or by contacting us.
- We maintain records of consent where required.
- If you unsubscribe, we may still send non-marketing messages (e.g., service-related communications, legal notices).
6) Cookies & Analytics
We may use cookies and similar technologies to enable core website functionality, remember preferences, analyze traffic, and improve the Website. You can manage cookies through your browser settings. Disabling cookies may affect the Website’s functionality.
If we use third-party analytics providers (e.g., Google Analytics or similar), those providers may process usage data under their own policies.
7) How We Share or Disclose Personal Information
We do not sell your personal information.
We may share your personal information in the following circumstances:
A. Service providers
We may share information with trusted vendors who help us operate our business (such as website hosting, IT support, email/newsletter platforms, CRM systems, scheduling tools, payment processors, and analytics providers). These providers are authorized to use personal information only as necessary to provide services to us and are required to protect it.
B. Legal and compliance
We may disclose personal information if required to comply with applicable laws, regulations, court orders, or lawful requests, or to meet professional or regulatory obligations, or to protect rights, safety, or property.
C. Business transfers
If we undergo a business transaction (e.g., merger, acquisition, reorganization), personal information may be transferred as part of that transaction, subject to appropriate protections.
D. With your direction/consent
We may share information with third parties when you ask us to or consent to the sharing (e.g., sharing documents with authorized representatives, employers, or partners, where applicable and lawful).
8) International Transfers
Your personal information may be processed or stored in Canada or other countries where our service providers operate. When information is processed outside your jurisdiction, it may be subject to the laws of that country and accessible to courts, law enforcement, and national security authorities according to those laws.
We take steps to ensure appropriate safeguards are in place for cross-border transfers (e.g., contractual protections and vendor due diligence), where required.
9) Data Retention
We retain personal information only as long as necessary for the purposes described in this Policy, including providing services, maintaining business and financial records, meeting legal, regulatory, and professional obligations, and resolving disputes and enforcing agreements.
Retention periods may vary depending on the type of information and legal requirements.
10) Security Safeguards
We use reasonable administrative, technical, and physical safeguards designed to protect personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification.
However, no method of transmission over the Internet or electronic storage is 100% secure. You share information at your own risk.
11) Your Rights and Choices
Depending on your location and applicable law, you may have rights to request access to personal information we hold about you, request corrections, withdraw consent (where processing is based on consent), request deletion (in certain circumstances), object to or restrict processing (in certain circumstances), or request a copy of certain information in a portable format (where applicable).
To exercise your rights, contact us using the details below. We may need to verify your identity before responding.
12) Children’s Privacy
Our Website and services are not directed to children, and we do not knowingly collect personal information from individuals under the age of majority in their jurisdiction. If you believe a child has provided us personal information, please contact us so we can take appropriate steps.
13) Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies.
14) Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top will indicate when changes were made. Your continued use of the Website after changes are posted means you accept the updated Policy.
15) Contact Us
If you have questions, requests, or complaints regarding this Privacy Policy or our handling of personal information, please contact:
Emigrance Consulting & Immigration Inc.
Website: https://emigrance.com
Email: mailto: cs@emigrance.com
Phone: 902-913-6786
If you are not satisfied with our response, you may have the right to contact the appropriate privacy regulator in your jurisdiction.